Learn more about our company
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Our constant commitment to our customers has proven to be valuable as our company grows. Our flexibility as well as our support of name brands, continue to meet the needs of our growing customer base in the west.
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Jensen Awarded for Superior Service by the NNBA |
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For the fourth year in a row.....
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For the fourth year in a row, Jensen Distribution Services has been recognized for superior service and support by the Northwest Nursery Buyers Association during their annual fall show held each October in Portland, OR. Each year the NNBA Members participate in a detailed survey for each vendor. The survey is focused on four key elements; customer service, product quality, product delivery, and sales support. The members are asked to rate each vendor on each of the elements based upon a 1-5 rating, 1 being poor, 5 being excellent. Vendors receiving an average of 4 or above receive an award at the annual Fall Meeting in October. Jensen Distribution became a vendor-member four years ago, and has been received this honor each year since beginning its partnership with the NNBA.
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The NNBA was founded as a member-owned cooperative in 1983 by 7 Independent Garden Centers, and Nurseries. Today there are 74 members located Oregon, Washington, Idaho, and Northern California.. The cooperative assists members by coordinating group purchasing, providing central billing functions, and providing networking and educational opportunities for its members. This allows the members to utilize buying power, share ideas, and learn from other Nurseries and Garden Centers.
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The NNBA Group’s primary focus is on green goods. However, beginning in 2009, Jensen Distribution Services became the association’s number one dollar volume vendor, surpassing all green goods and hard goods vendors, a first since the inception of the Association.
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John Trax, CEO of the Association, stated; “Jensen Distribution has been wonderful to work with. Their pricing and customer service are excellent, and their support of our members has driven our volume with them from zero to our largest vendor in just 4 years. The last few years have been difficult for all retailers and it is a huge benefit to be able to work with a vendor that consistently delivers what they say, when they say, with hardly any out of stocks”.
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A second award was also given to Jensen Distribution Services at the NNBA Fall Show, “Best Hard Goods Booth”. The NNBA member’s voting strongly supported the uniquely themed “A Night and Day Difference” display presented by Jensen. The display included a dark covered greenhouse, which was filled with solar lighting simulating nighttime. A second greenhouse, with hydroponic lighting, grow lighting, and seed starting, represented daytime. The members liked the idea of using greenhouses to support these ideas in their stores, and many now plan to do the same in their stores for the 2011 season.
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Satisfied Customers
 The strength of our 65,000 item
product offering is the thousands of name brands we support and
distribute to retail stores throughout the west. Nationally known, nationally advertised, and nationally
trusted names that are the standard of our industry, that's what we sell.
While others have moved to unknown, un-tested, and un-proven private labels for many of their products,
we continue to support the name brands your customers want. There is no substitute for the name brands
your customers trust so contact us when you are ready to satisfy your customers!
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